Sales Inquiry

‘Dabo Corporation Co., Ltd.’ (hereinafter referred to as the ‘Company’)
We value your personal information and comply with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through its personal information handling policy, the company informs you of the purpose and method for which the personal information you provide is being used and what measures are being taken to protect personal information.
If the company revises its personal information handling policy, it will notify you through website notices (or individual notices).
○ This policy takes effect from March 2019, 03.

■ Personal information items collected

The company collects the following personal information for membership registration, consultation, service application, etc.

• Required collection items (membership registration and product purchase): name, phone number (mobile phone number), address, email, information provided by SNS (Naver, Kakao, Google, Facebook, etc.)
• Required collection items (non-members): orderer name, order payer address, recipient name, delivery address information, contact information, customer memo
• Optional collection items (consultation bulletin board, etc.): Company name, department, position, company phone number
• Additional items: orderer's name, order payer's address, recipient's name, delivery address information, contact information, refund account number when requesting a refund, etc.
• However, the following information may be generated and collected during the service use or processing process. Service usage records, access logs, cookies, access IP information, bad use records
• Personal information collection method: website (membership registration and consultation bulletin board, etc.), phone and online consultation

■ Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes.

• Fulfillment of contracts for service provision, payment for service provision, content provision, delivery of goods or billing addresses, collection of fees, and response to customer inquiries related to service use.
• Membership Management
  Handling civil complaints, including handling complaints, delivering notices
• Used for marketing and advertising
  New service (product) development and specialization

■ Retention and use period of personal information

In principle, after the purpose of collecting and using personal information has been achieved, the information is destroyed without delay.
However, the following information will be preserved for the specified period for the reasons below.

• Reasons for retaining information according to company internal policy
  Records of fraudulent use
  Reason for preservation: To prevent illegal use and submit investigation data
  Retention period: 1 year
• Withdrawal member information
  Grounds for retention: Responding to customer inquiries, such as processing refunds due to non-completion of product purchase and order cancellation
  Retention period: 1 month
• Member information: ID, name
  Reason for preservation: To prevent confusion in using the service
  Retention period: 1 year

• Reasons for retaining information in accordance with relevant laws and regulations
  If preservation is necessary in accordance with the provisions of related laws, such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., the company stores member information and related content for a certain period of time specified in the relevant laws. In this case, the company uses the stored information only for the purpose of storage, and the retention period is as follows.

• Records of contracts or subscription withdrawals, etc.
  Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.
  Retention period: 5 year
• Records of payment and supply of goods, etc.
  Retention period: 5 year
  Reason for consumer preservation: Act on Consumer Protection in Electronic Commerce, etc.
• Records of complaints or dispute resolution
  Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.
  Retention period: 3 year
• Website visit history
  Reason for preservation: Communications Secrets Protection Act
  Retention period: 3 month

■ Personal information destruction procedures and methods

In principle, the company destroys personal information without delay after the purpose of collecting and using personal information has been achieved. Destruction procedures and methods are as follows.

• Destruction procedure
  The information you enter for membership registration, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved and is subject to a certain schedule (see retention and use period) according to information protection reasons according to internal policies and other related laws. It is stored for a period of time and then destroyed.
  Personal information transferred to a separate DB will not be used for any purpose other than that for which it is retained, unless required by law.
• Destruction method
  Personal information stored in electronic file format is deleted using technical methods that render the records unrecoverable. Personal information printed on paper is destroyed by shredding or incineration.

■ Provision of personal information

In principle, the company does not provide users' personal information to outside parties. However, exceptions are made in the following cases.

• When users consent in advance
• When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation.

■ Entrustment of collected personal information

The company does not entrust your information to an external company without your consent. However, exceptions are made in the following cases.

• When information subjects agree to provision in advance
• When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation.
• In case of violation of the terms of use or policies posted on the website, such as the service terms and conditions or other member services
• When providing name, address, and contact information to a delivery company in order to send products pursuant to service provision
• When necessary for business progress (payment and settlement, etc.) in accordance with service provision

If the company entrusts the provision of a specific service to a specific company, the member's personal information required to provide the service may be provided to the entrusted company, and the fact of service entrustment will be specified in the personal information processing policy. Companies entrusted with the company's work do not use the personal information of members provided for collection, handling, and management for purposes other than those for which it was entrusted, or provide it to third parties.

fiduciary	Consignment work details
KG Inicis Co., Ltd.	Payment tasks according to product purchase
Rosen Co., Ltd.	Product delivery work

■ Rights of users and legal representatives and methods of exercising them

Users and their legal representatives can view or modify the registered personal information of themselves or children under the age of 14 at any time, and may also request cancellation of membership.
To view or modify the personal information of users or children under the age of 14, click ‘Change personal information’ (or ‘Edit member information’, etc.). To cancel membership (withdraw consent), click “Cancel membership” and go through the identity verification process. After posting, you can directly view, edit, or withdraw your membership. Alternatively, if you contact the personal information manager in writing, by phone or email, we will take action without delay.
If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
Dabo Corporation Co., Ltd. processes personal information that has been canceled or deleted at the request of a user or legal representative as specified in the “Retention and Use Period of Personal Information Collected by Dabo Corporation Co., Ltd.” and processes it so that it cannot be viewed or used for any other purpose. I'm doing it.

■ Matters related to the installation, operation, and refusal of automatic personal information collection devices

The company operates ‘cookies’ that store and retrieve your information from time to time. A cookie is a very small text file that is sent to your browser by the server used to operate Dabo Corporation's website and is stored on your computer's hard disk. The company uses cookies for the following purposes:

• Purpose of use of cookies, etc.
  Providing targeted marketing and personalized services by analyzing the access frequency and visit time of members and non-members, identifying user tastes and areas of interest, tracking traces, and determining the degree of participation in various events and number of visits. You have the option to install cookies. I have . Therefore, by setting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.
• How to refuse cookie settings
  Example: To refuse cookie settings, you can allow all cookies by selecting the options in the web browser you use, confirm each time you save a cookie, or refuse to save all cookies.
  Example of setting method (for Internet Explorer)
  : Tools at the top of the web browser > Internet Options > Personal Information
  However, if you refuse to install cookies, there may be difficulties in providing services.

■ Measures to ensure the safety of personal information

All information provided by users is safely protected by security devices such as firewalls. In addition, we limit the number of people handling personal information to a minimum and manage personal information safely to prevent it from being leaked through regular training and password renewal. However, the company is not responsible for any problems arising from leakage of personal information such as ID and password due to the information subject's carelessness or problems with Internet use.

■ Civil service regarding personal information

In order to protect customers' personal information and handle complaints related to personal information, the company designates relevant departments and a personal information manager as follows.

• Name of personal information manager: Kim Chang-soo
• Phone: 02-2615-9999
• email: Webmaster@dabo-corp.com

You may report any personal information protection-related complaints that arise while using the company's services to the personal information manager or responsible department. The company will provide prompt and sufficient responses to user reports.
If you need to report or consult about other personal information infringements, please contact the organizations below.

1. Personal Dispute Mediation Committee (www.1336.or.kr/ 1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr/02-392-0330)

■ Duty to notify

If there are any additions, deletions or modifications to the current personal information processing policy, we will notify you through 'Notice' on the website at least 7 days prior to the revision.

■ Supplementary provisions

• Announcement date: March 2019, 03
• Effective date: March 2019, 03